Ryan Mark


Medill School of Journalism, Northwestern University, Evanston, Illinois
Dec. 2008

Master of Science in Journalism
Sponsored by the Knight Foundation through a News Challenge Grant

Augustana College, Rock Island, Illinois
May 2004

Bachelor of Arts in Computer Science


Medill Innovation Project, Northwestern University, Evanston, Illinois
September-December 2008

  • Co-leader of the Crunchberry Project: a team of six journalism graduate students researching issues of online conversation around news
  • Collaborated on the conception and design of News Mixer – a tech demo illustrating the conclusions of the groups research
  • Co-wrote the News Mixer software in Python and Django
  • Contributed to the final report detailing the conclusions of project’s research and development
  • Deployed and managed the project’s blog

Medill News Service, Chicago, Illinois
Science Reporter

January – December 2008

ZapTel Corp., Rolling Meadows, IL
Technology Director
September 2005-January 2008

  • Managed technology planning and infrastructure for a 10-person telecom business
  • Researched and proposed plans on future direction of infrastructure, products and marketing strategies
  • Reported directly to the president and assisted in the day to day of running an e-business
  • Managed and customized Enterprise Level E-Business Web Application Suite
  • Launched blog with Drupal to increase dialog with customers
  • Designed rich user interface for the ZapTel’s e-commerce website
  • Managed, designed, and developed custom contact management system
  • Built and managed company’s virtual phone system from scratch using free software
  • Integrated partner companies’ web services into our e-commerce platform

Freelance Web Design and Development, Chicago, IL
June 2004-Present

  • Followed leads to find new clients, met and collaborated with potential clients to ascertain content and target audience of web sites
  • Built accessible, standards compliant web sites, designed graphics, layout and navigation
  • Developed custom web based applications using open source software
  • Samples: Steamgard, NeoPharm, Arbour Group

Net On-Line, Inc. – American Academy of Dermatology, Schaumburg, IL
Web Specialist
March 2005-August 2005

  • Worked with a team to develop web sites for members of the American Academy of Dermatology
  • Managed client communication and assigned work to other members of the production team
  • Collaborated with clients, developers, and account representatives to fulfill the needs of the clients
  • Built web pages and designed graphics elements to compliment content
  • Contributed HTML, CSS, PHP and javascript expertise to team environment

Save A Life Foundation, Inc., Schiller Park, IL
August 2004-March 2005

  • Maintained the website and tech infrastructure for a 10-person not-for-profit
  • Wrote and edited content for website and newsletter; delegated writing assignments
  • Redesigned the look, layout, and architecture of the organization’s website
  • Dramatically improved rankings on Google, Yahoo, and MSN with search engine optimization techniques


Design: Adobe Creative Suite ~ Web Graphics & Architecture ~ E-Mail ~ User Interface ~ Newspaper
Development: XHTML/CSS/Javascript/AJAX ~ SQL ~ PHP ~ Java ~ XML ~ Ruby on Rails ~ ColdFusion ~ Django/Python ~ Drupal ~ WordPress ~ Actionscript/Flash ~ Agile Development

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